Network Supervisor's Toolkit

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Text File | 1996-07-10 | 26.2 KB | 526 lines

Running LANtastic(R) V6.0 and Windows(R) 95 on the Same Computer ================================================================ Copyright 1995 Artisoft, Inc. All rights reserved. Artisoft and LANtastic are registered trademarks of Artisoft, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation. Other brand names and product names are trademarks of their respective companies. WARNING! Avoid setup problems ============================= Even if you're familiar with LANtastic V6.0 and Windows 95, it's very important to follow all the special installation and setup steps in this file - not just the on-screen instructions. ALL LANTASTIC V6.0 USERS MUST READ THE FIRST TWO SECTIONS OF THIS FILE regardless of whether you plan to install Windows 95 on a LANtastic V6.0 computer, or vice versa. Failure to follow the instructions in the first two sections could necessitate reinstallation. The first two sections are: -- "Running LANtastic V6.0 with Windows 95" This section provides important general guidelines and explains the limitations of running LANtastic with Windows 95. -- "Obtaining the files you need" This section explains how to obtain the files you must have to run LANtastic with Windows 95. For example, you need to download a LANTASTI.INF file from one of Artisoft's on-line support services. You'll save yourself time later if you download this file before you begin the installation process. This section also explains how you can obtain updated guidelines for using LANtastic with Windows 95. The next two sections contain specific setup instructions for the following scenarios: -- Installing LANtastic V6.0 on a computer that's already running Windows 95. -- Installing Windows 95 on a computer that's already running LANtastic V6.0. NOTE: The instructions in this file assume the computer is already running Windows or Windows for Workgroups. If the computer is DOS-only, you must make sure no LANtastic programs are running by using the /REMOVE switch. For example, type: SERVER /REMOVE <Enter> to make sure the SERVER program isn't running. Do the same to remove REDIR and AILANBIO (if you're using it), and your network adapter driver (for example, if you're using a NodeRunner adapter, you'd type NR /REMOVE <Enter>). Then install Windows 95 and reinstall LANtastic according to the instructions in the section that appears later in this file titled "Installing LANtastic V6.0 on a Windows 95 computer." The final two sections provide problem-solving information: -- Troubleshooting: If you encounter problems running LANtastic V6.0 and Windows 95, refer first to the troubleshooting tips in this section. -- Calling Artisoft Technical Support: Use this section if the problems persist after you've worked through the Troubleshooting section. Running LANtastic V6.0 with Windows 95 ====================================== This section provides general guidelines and other important information about using LANtastic V6.0 with Windows 95. To ensure your network setup will be able to meet all your needs, be sure to follow these guidelines before you begin installing software. NOTE: The most up-to-date guidelines are located in an on-line file. For instructions on obtaining the file, refer to the section below titled "Obtaining the files you need." Installation issues ------------------- * The LANtastic network operating system won't function correctly if the Windows 95 networking components are enabled. This means you'll have to disable Windows 95 networking, as described in the setup instructions later in this file, to use LANtastic. * LANtastic's SMB and NCP support features won't function correctly under Windows 95. This means: * If you plan to install LANtastic on a computer that's already running Windows 95, DO NOT select the SMB or NCP support features during LANtastic V6.0 installation. * If you're installing Windows 95 on a computer that's already running LANtastic with SMB or NCP support enabled, you must reinstall LANtastic and disable these features before running the Windows 95 Setup program. * Because you can't enable SMB or NCP support, you won't be able to select LANtastic's Hewlett-Packard(R) JetDirect(TM) printer support feature. Creating and canceling network connections ------------------------------------------ * Always use LANtastic's Net program to create or cancel network connections on a Windows 95 computer. Don't use the Windows 95 Explorer. * When you use the Net program to create or cancel connections, the changes you make won't appear under Windows 95 Explorer's All Folders list until you open the View menu and select the Refresh option. Sharing CD-ROM drives --------------------- * On a Windows 95 computer, when you have a CD-ROM drive that's using Windows 95's CDFS driver software, the CD-ROM drive won't appear in LANtastic Net's Drive Connections screen (the connection will appear under Windows 95 Explorer). You'll need to remember not to use the drive letter that's connected to the CD-ROM drive for any other drive connections. * If you want to share a CD-ROM drive on your Windows 95 computer across the network and you're using Windows 95's CDFS driver software, you must make sure DOS is specified as the drive type on the Network Manager Resource Parameters screen. If you're using another CD-ROM driver, such as MSCDEX.EXE, make sure CD-ROM is specified as the drive type on the Resource Parameters screen. Sharing files on the network ---------------------------- A LANtastic V6.0 server can share a maximum of only 255 files under Windows 95 -- 255 is the maximum value that can be set on the FILES= line of the computer's CONFIG.SYS file. * On a LANtastic workstation, each of your Windows 95 applications will, by default, be able to open only 15 files across the network. However, if you use Artisoft's MOREFILE.EXE TSR (terminate-and-stay-resident) program, your Windows 95 applications will be able to open a combined total of 255 files across the network. You can download MOREFILE.EXE from the Arti-Facts BBS, as described in your LANtastic manuals or the Directory of Technical Support Services that came in your LANtastic package. When you've obtained this program, complete the following steps at your workstation(s): 1. Copy MOREFILE.EXE to the directory where LANtastic is installed (by default, C:\LANTASTI) on each workstation. 2. Use a text editor to open the computer's AUTOEXEC.BAT FILE. 3. Add the following line after the line that calls the STARTNET.BAT file which runs LANtastic: MOREFILE /HANDLES=handles /TASKS=tasks where handles is the number of files you want each Windows 95 application to be able to open across the network, and tasks is the maximum number of Windows 95 applications you expect to be running at the same time plus 5 (Windows 95 requires 5 tasks to run). 4. Save your changes and exit the file. 5. Make sure the FILES= line of the computer's CONFIG.SYS file is set to the maximum combined total of files you'll want to open across the network (the maximum value is 255). NOTE: You can use LANtastic's /REMOVE switch to remove MOREFILE.EXE, if required. * Windows 95 supports the use of long filenames. Using LANtastic, you'll be able to open, create, copy, and execute these files, but they'll appear in the truncated "8.3" DOS filename format. Using shared printers --------------------- * The first time you want to print across the network from a Windows 95 workstation to a shared printer, you must complete the Add Printer process for a network printer, as described in your Windows 95 documentation. General limitations ------------------- * LANtastic popup messages - warning of a server that's going to shut down, for example - won't appear under Windows 95. Obtaining the files you need ============================ Whether you're planning to install LANtastic V6.0 on a Windows 95 computer or vice versa, you need to download two files - LANTASTI.INF and MOREFILE.EXE - from one of Artisoft's on-line support services. It's a good idea to do this before you begin to install your new LANtastic or Windows 95 software. Both these files, along with updated information about running LANtastic V6.0 with Windows 95, are available on the following services: * The Arti-Facts(SM) electronic bulletin board service (BBS). * Artisoft's CompuServe(R) forum. * Artisoft's Anonymous FTP Server on the Internet. For information about using these services, refer to your LANtastic manuals or to the Directory of Technical Support Services that came in your LANtastic package. When you've connected to one of these services, download WIN95NOS.EXE. This file contains the LANTASTI.INF file, the MOREFILE.EXE file and the newest WIN95NOS.TXT file containing the latest version of the setup guidelines and instructions. NOTE: Once you've downloaded LANTASTI.INF and MOREFILE.EXE, you may want to check for updated information about running LANtastic V6.0 with Windows 95. You can do this through the Artisoft Home Page on the World Wide Web and via Artisoft's FaxReturn(SM) electronic facsimile system (download document number 458). About the LANTASTI.INF file --------------------------- The LANTASTI.INF file contains settings that Windows 95 needs to work with LANtastic. You can download the LANTASTI.INF file to your computer's hard drive. However, if you'll be installing software at a number of computers, you may find it more convenient if you copy the file to a floppy disk. About the MOREFILE.EXE program ------------------------------ MOREFILE.EXE is a terminate-and-stay-resident (TSR) program that increases the number of files that can be opened by Windows 95 applications across the network. For more information, see the earlier sections titled "Obtaining the files you need" and "Sharing files on the network." Once you've downloaded this file, you'll need to copy it to the directory where LANtastic is installed (by default C:\LANTASTI) on your workstation(s). Installing LANtastic V6.0 on a Windows 95 computer ================================================== This section explains how to install LANtastic V6.0 on a computer that's already running Windows 95. When you've completed the setup steps here, you can use LANtastic in much the same way you would on a computer running Windows or Windows for Workgroups. However, there will be some limitations. If you haven't already done so, refer to the section earlier in this file titled "Running LANtastic V6.0 with Windows 95" for detailed information about using LANtastic V6.0 with Windows 95 before you begin installing your software. Be sure to carefully follow every one of the setup instructions in this section. Don't follow the on-screen instructions. To keep track of your progress you may want to check off each step as you complete it. WARNING: When you're running the LANtastic Setup program and the Installation Complete screen appears, DO NOT REBOOT THE COMPUTER. Instead follow the setup instructions in this section. 1. If you haven't already done so, complete the following steps: * Download the LANTASTI.INF file from the Arti-Facts BBS, as described in the previous section titled "Obtaining the files you need." * Make sure the Client for Microsoft Networks option is enabled. To do this, refer to your Windows 95 documentation. NOTE: It's recommended that you have a Windows 95 startup disk handy. You may need this disk to restart Windows 95 if the computer fails to reboot correctly after this setup process. 2. Insert a working copy of the first LANtastic diskette in a floppy drive of the computer. 3. At the Windows 95 desktop, choose the Start button in the taskbar and select Run. 4. In the Run window, type A:\INSTALL where A: is the drive where you placed the first diskette. Then choose OK. 5. You can follow the installation instructions in your LANtastic Installation and Management Guide, selecting any options you require with the following exceptions: * At the Select all that apply screen, don't select the Client to Windows for Workgroups option or the Client to Microsoft LAN Manager option. * After you've worked through the installation screens, the file-copying process may take a few minutes. * At the Artisoft Install Message screen, when the Installation Complete message appears, choose Cancel. DO NOT CHOOSE OK TO RESTART THE COMPUTER. * At the Artisoft Install Choice screen, choose Yes to exit the installation program. * If an Install message screen appears warning that the Install program has performed an illegal operation, simply choose Close. You can ignore this message. 6. At the Windows 95 desktop, choose the Start button and select Settings, then Control Panel. Locate and double-click on the Network icon to bring up the Network window. 7. In the main field, under the Configuration tab, highlight an entry and choose the Remove button to remove it from the field. Repeat this process until all entries are removed. 8. When the main field is empty, choose the Add button. The Select Network Component Type window appears. 9. In the main field, select Client, then choose the Add button. The Select Network Client window appears. 10. Choose the Have Disk button, then specify the path to the LANTASTI.INF file you downloaded from the Arti-Facts BBS, as described in the section earlier in this file titled "Obtaining the files you need." To do this, complete one of the following steps: * If you copied the file to a floppy diskette, insert the diskette in a floppy drive of the computer, then type A:\ where A: is the drive where you placed the diskette. Then choose OK. * If you copied the file to the computer's hard drive, type C:\ then choose OK. 11. The Select Network Client window appears, showing Artisoft LANtastic (version 5.X and above). Choose OK. The Network window appears again, showing that Artisoft LANtastic is the only network component installed. 12. Choose OK again. A Copying Files window appears. 13. When a message appears prompting you to insert the Artisoft LANtastic Windows driver disk, ignore it. Simply choose OK. Another Copying Files window appears. 14. This Copying Files window warns that the LANtasti.386 file could not be found. This file is in the directory where you installed LANtastic (by default C:\LANTASTI). So in the Copy Files from field, specify the directory where the LANtastic files were installed, then choose OK. 15. If you're prompted to insert your Windows 95 CD-ROM or one of your Windows 95 diskettes, do so and choose OK to return to a Copying Files window. Then complete one of the following steps: * If you inserted the Windows 95 CD-ROM, type D:\WIN95 where D: is the drive where you placed the CD-ROM. Then choose OK. * If you inserted the required Windows 95 diskette, type A:\ where A: is the drive in which you placed the diskette. Then choose OK. 16. When the System Settings Change dialog box appears, choose No. DO NOT RESTART THE COMPUTER. 17. Use a text editor to open the SYSTEM.INI file in the WINDOWS directory. To use the Windows 95 Notepad, for example, choose the Start button from the taskbar and select Accessories, then Notepad. When you've opened the file, locate the [386Enh] section and make sure the Network =... line appears as Network=C:\WINDOWS\SYSTEM\LANTASTI.386 Save your changes and exit the file. 18. Using a text editor, open the AUTOEXEC.BAT file and complete the following steps: * Make sure the command that runs LANtastic - by default, this is CALL C:\LANTASTI\STARTNET.BAT - appears after the PATH=...line. * If you're using a CD-ROM drive, make sure the command line that runs your CD-ROM software appears after the CALL... line. You can find the CD-ROM command line by reading your CD-ROM drive documentation. For most CD-ROM drives this line shows the program MSCDEX.EXE. NOTE: These instructions may differ from the CD-ROM manufacturer's guidelines. However, with LANtastic you must run the CD-ROM software in the sequence described here. * Save any changes and exit the file. 19. Restart the computer. To do this, at the Windows 95 desktop, choose the Start button from the taskbar, select Shutdown, then Restart. 20. If a message appears informing you that the Program Manager is being updated, choose OK. When the Windows 95 desktop reappears you'll see LANtastic Net minimized in the taskbar. NOTE: If LANtastic Net doesn't appear in the taskbar, or the network doesn't function correctly, refer to the Troubleshooting section later in this file. Installing Windows 95 on a LANtastic V6.0 computer ================================================== This section explains how to install Windows 95 on a computer that's already running LANtastic V6.0. When you've completed the setup steps here, you can use LANtastic in much the same way you would on a computer running Windows or Windows for Workgroups. However, there will be some limitations. If you haven't already done so, refer to the earlier section titled "Running LANtastic V6.0 with Windows 95" for detailed information about using LANtastic with Windows 95 before you begin installing your software. Be sure to carefully follow every one of the setup instructions in this section. Don't follow the on-screen instructions. NOTE: These instructions assume the computer is running Windows or Windows for Workgroups (whichever is the case, the setup steps are the same). If the computer is DOS-only, you need to make sure no LANtastic programs are running by using the /REMOVE switch. For example, type: SERVER /REMOVE <Enter> to make sure the SERVER program isn't running. Do the same to remove REDIR and AILANBIO (if you're using it), and your network adapter driver (for example, if you're using a NodeRunner adapter, you'd type: NR /REMOVE <Enter>). Then install Windows 95 and reinstall LANtastic according to the instructions in the previous section titled "Installing LANtastic V6.0 on a Windows 95 computer." 1. If you haven't already done so, download the LANTASTI.INF file from the Arti-Facts BBS, as described earlier in this file. 2. Exit Windows and make sure the LANtastic network is running but the SERVER program isn't. To do this, at the DOS prompt type NET SHOW <Enter>. Then complete one of the following steps: * If you see the line Machine [name] is being used as a Redirector and a Server, type SERVER /REMOVE <Enter>. Then complete step 3 below. * If you see the line Machine [name] is being used as a Redirector (but there's no mention of SERVER), simply go to step 3 below. * If you see the line ERROR: LANtastic(R) Redirector (REDIR) must be installed or the line Bad Command or file name, type CD LANTASTI <Enter>, STARTNET <Enter>, then SERVER /REMOVE <Enter>. Then complete step 3. IMPORTANT: If SERVER is run automatically from a batch file (usually this is STARTNET.BAT), use a text editor such as DOS EDIT or Windows Notepad to open the file. Then type REM and a space at the beginning of the SERVER... line so it appears as REM SERVER... Save your changes and exit the file. This ensures that, if the Windows 95 Setup program stalls at any point and you have to restart the computer, the LANtastic SERVER program won't run. 3. At the DOS prompt type WIN <Enter> to restart Windows. 4. If you're installing Windows 95 from the Windows 95 CD-ROM, load it into the computer's CD-ROM drive. If you're installing from diskettes, insert a working copy of the first diskette in a floppy drive of the computer. 5. Make sure no Windows applications are running, then open the File menu and choose Run. Type D:\SETUP where D: is the drive where you placed the CD-ROM or the first diskette. Then choose OK. 6. You can follow the installation instructions in your Windows 95 documentation, selecting any options you require with the following exceptions: * At the Choose Directory screen it's a good idea to accept the default installation location. (By default Windows 95 installs to the existing WINDOWS directory.) If you specify a different installation directory, you'll have to update all the computer's configuration files by reinstalling LANtastic V6.0. * At the Get Connected screen, don't select the Microsoft Network option or the Microsoft Mail option. (If you want to use these features, you can enable them later after you've completed the instructions in this section.) * At the Windows Components screen, select the Install the most common components... option. * If a Network window appears warning that LANtastic can't be installed together with Client for Microsoft Networks, ignore it. Simply choose OK. * If a Network window appears warning that Setup hasn't fully detected your network adapter settings, ignore it. Simply choose OK. * If you're prompted to insert the Artisoft LANtastic Windows driver disk, simply choose OK. Then type in the path to the LANtasti.386 network driver file. This file is in the directory where LANtastic was installed by default, C:\LANTASTI. Choose OK again. 7. When the Windows 95 installation is completed, use a text editor to open the SYSTEM.INI file in the WINDOWS directory. To use the Windows 95 Notepad, for example, choose the Start button from the taskbar, select Accessories, then Notepad. When you've opened the file, delete all lines in the [LANtastic] section, save your changes and exit the file. 8. Restart the computer. To do this, at the Windows 95 desktop, choose the Start button from the taskbar, select Shutdown, then Restart. When the Windows 95 desktop reappears you'll see LANtastic Net minimized in the taskbar. NOTE: If LANtastic Net doesn't appear in the taskbar, or the network doesn't function correctly, refer to the troubleshooting tips in the following section. Troubleshooting =============== Your network doesn't function correctly --------------------------------------- If LANtastic Net doesn't appear in the Windows 95 taskbar, or the network doesn't function correctly, complete the following steps: 1. Make sure that Artisoft LANtastic is the only network component installed. To do this: * At the Windows 95 desktop, choose the Start button and select Settings, then Control Panel. Locate and double-click on the Network icon to bring up the Network window. * If Artisoft LANtastic (version 5.X and above) is the only entry in the main field, go to step 2. * If the main field is empty, or includes entries other than Artisoft LANtastic (version 5.X and above), repeat steps 7 - 15 in the section titled "Installing LANtastic V6.0 on a Windows 95 Computer." 2. Using the Windows 95 Explorer, locate the LANTASTI.386 file and the LANTNET.DRV file. Make a note of the full paths to these files. Then use a text editor to open the SYSTEM.INI file in the WINDOWS directory. To use the Windows 95 Notepad, for example, choose the Start button from the taskbar, select Accessories, then Notepad. When you've opened the file, complete the following steps: * Locate the [boot] section and make sure the NETWORK DRV= ... line specifies the correct path to the LANTNET.DRV file. If it doesn't, type in the correct path. * Locate the [386Enh] section and make sure the NETWORK = ... line specifies the correct path to the LANTASTI.386 file. If it doesn't, type in the correct path. NOTE: Make sure the phrase *vnetbios doesn't appear in the NETWORK = ... line. If this phrase appears, delete it. * Save any changes and exit the file. 3. Restart the computer. To do this, at the Windows 95 desktop, choose the Start button from the taskbar, select Shutdown, then Restart. 4. If LANtastic Net doesn't appear in the taskbar when the Windows 95 desktop reappears: * Bring up the Network window, as described above, and remove the Artisoft LANtastic (version 5.X and above) entry. * Complete steps 8 - 15 in the earlier section titled "Installing LANtastic V6.0 on a Windows 95 computer," then restart the computer. Calling Technical Support ========================= If you still experience problems after following the steps outlined in this bulletin, Artisoft's Technical Consulting Service is standing by to assist you. Hours of operation are from 6:00 a.m. to 9:00 p.m. Mountain Standard Time Monday through Friday, and from 7:00 a.m. through 5:00 p.m. on Saturdays. The charge this service is $2.50 per minute, and may be charged to your telephone bill or your major credit card. Charge to Your Phone Bill ------------------------- To have the charges applied to your telephone bill, dial 1-900-555-8324. Charges will begin when your call is answered by a technician. Charge to Your Credit Card -------------------------- To have the charges applied to your Visa, MasterCard, or American Express, dial 1-800-293-3936. Charges will begin when your credit card is verified. NOTE: Artisoft offers many online services at no charge to assist you with issues regarding all Artisoft products. Please refer to the Directory of Technical Support Services that came in your LANtastic package. ###